Meet The Team
Richard
Operations Manager
Richard currently doesn’t have any animals of his own but he is a big dog-lover. Having been on a training journey with Rufus, he understands just because a dog is big doesn’t mean heavy-handedness. He welcomes dogs into his life as if they are his own and often refers to them affectionately as ‘mini-beasts’. If Richard were a dog, he’d want his caregiver to use positive reinforcement. Richard’s superpower is his ability to drive the success of Healthy Pet Store by always looking for ways to be more efficient and innovative.
Hannah
Store Manager – Totton
Hannah has two pets. She has a border collie called Sora and ginger tabby cat called Alan. If Hannah were a dog, she imagines she would love being able to run laps around the garden and play with squeaky toys. Her superpower is her organisation. Hannah especially loves checking things off a list and having a cleaning schedule.
Claire
Purchasing Administrator
Claire has two dogs – Crumpet and Rhea, as well as two cats – Storm and Gus. If Claire were a dog or cat, she imagines that she would love being able to sleep all day. Claire’s superpower is that she is really dependable and is always happy to help.
Fiona
Purchasing Administrator
Fiona has a cat called Huckleberry (‘Hucks’) who moved into her home in 2018. Hucks belonged to a neighbour who decided to get a dog so Hucks took it upon himself to move out. Fiona imagines that if she were a cat, she would love that she could sleep all day and get lots of treats. Fiona’s superpower is that she is really organised and approachable.
Dalila
Marketing Administrator
Dalila has four ferrets (one boy and three girls). They are called Bifos, Nata, Queijo and Flan. Dalila loves how ferrets are always going on adventures because they get to explore places where they are not supposed to go. She adores how they can spend all day playing with their friends. Dalila’s superpower is that she is excellent at paying close attention to detail meaning any task she focuses on is done to accuracy.
Bianca
Retail Supervisor
Bianca has two Siberian huskies called Ringo & George. If she were a dog, she thinks she would love being the central point of any home and being regarded with the same love and affection as any other family member. Bianca’s superpower is her adaptability. It doesn’t matter what situation she is thrown into, she can deal with it with a level head.
Emily
Customer Advisor
Emily has one dog, a dachshund called Rylo. She also has a gecko leopard called Echo. Emily said that she loves how cats and dogs can show their personalities and affection in lots of different ways. Her superpower is her ability to see different perspectives.
Sarah
Retail Supervisor
Sarah has two guinea pigs, Ronnie and Reggie, an ackie monitor lizard called Sergei, a gargoyle gecko called Scylla, four snakes called Fawkes, Bear, Monty and Harley, and lastly a rabbit called Bun. Sarah adores the companionship pets can offer and loves the energy they bring to life. If Sarah had a superpower, it would be her ability to retain knowledge because she is a fast learner and loves being able to share useful information with customers.
Andrew
Warehouse Operative
Andrew has two cats, Harley and Mistletoe. He said if he were a cat or dog he would love being the centre of attention. Andrew’s superpower is his ability to always give 110% to all of his work.
Rachael
Customer Advisor
Rachael has two greyhounds – Tommy Tucker and Suzy Lou. Rachael says the best thing about being a dog owner is she never feels lonely and her pups bring her so much joy and fun. She said they are always there when she needs some love. Rachael’s super power is her cheerful personality because she loves spreading joy and laughter to everyone in the team.
Paul
Warehouse & Replenishment Manager
Paul has three cats – Mimi who was a stray in Romania, a long-haired half-Norwegian forest cat called Mono, and European short-hair and sphynx mix Lynx. Paul said he loves the trust and devotion pets build with us over time. Paul’s superpower is making people laugh – he believes it’s what makes the world go round and he will always look for anything that will make people smile.
Elliot
Warehouse Operative
Elliot has a dog called Daisy, two ferrets called Icarus and Helios and a tortoise called Scotty. He said if he were a dog he would love exploring new places. Elliot’s superpowers are his organisation skills and quick problem solving.
Deborah
Managing Director
Deborah has four dogs. Woody and Flossy are border collies, and Menios and Storm are two Greek dogs from Aspropyrgos. Debs said that she loves how dogs always look on the bright side and that we must cherish their loyalty and forgiving nature. Debs’ superpower is that she is really focused on customer experience and is devoted to setting up a workplace which is supportive of all colleagues. She is also super organised.