We have launched a parking charge reimbursement scheme in a bid to support our customers.
We have introduced the scheme which allows customers to claim back one hour of their parking fee with a minimum spend in store – the cost of which is covered entirely by Healthy Pet Store.
The store is serviced by Westfield Road car park and customers regularly leave the store with heavy loads of raw pet food supplies, but the managing director of Healthy Pet Store Deborah Burrows said customers rely on being able to conveniently park close to the store.
She added that high streets up and down the country are in dire straits, so it is vital that shopping with independent retailers is convenient and cost-effective.
Following the introduction of parking charges by the New Forest District Council in 2021, we have regularly received negative feedback from customers about the charges.
Deborah said: “While I appreciate the pressures councils face and that at-machine rates have not increased for three years, New Forest District Council could choose to support businesses on its high streets by introducing a short period of free parking.
“We’re a cornerstone of the local community and see many customers come from surrounding areas in Hampshire, even from the Isle of Wight. Our customers should be able to do their weekly or monthly shopping easily – and now they can.
For more information about the parking scheme, please get in touch here.