Join Us

Customer Advisors

We recruit talented people across the region who go onto undertake our independent and unbiased nutritional, and animal learning theory training. After a qualifying period, our Customer Advisors also have the opportunity undertake further studies in canine and feline nutrition with a recognised education provider.

Our Customer Advisors usually have animal training backgrounds and/or retail backgrounds either from the pet food and accessories trade or other retail industries, and bring with them their own experience of caring for a variety of meat-eating animals. This means we have a team of brilliant Customer Advisors who understand all feeding models for dogs and cats and who are sensitive to the needs to our customers and their companion animals. Our Customer Advisors also undertake replenishment and order picking and packing duties which gives them a hands-on appreciation of the whole business.

Delivery Drivers

Getting our customers' food to doors in a timely and efficient manner is something our customers have come to expect when they choose our home delivery service.  Our Delivery Drivers are conscientious and meticulous. They are the face of Healthy Pet Store on the road. 

Replenishment Staff

We excel at offering a huge range of frozen products, and this is because our replenishment staff work efficiently at getting produce from our warehouse into the store freezers.

Administrative Staff

These roles cover purchasing, EPOS and CMS administration. 

Managerial Staff

Staff working at senior level have an important role in delivering the business's objectives as well motivating and managing all team members to achieve them. They also possess the same skills and experience as a Customer Advisor. 

Benefits and perks

In addition to competitive salaries, we offer 

  • 100% subsidised parking
  • 25% in store discount for you and your pets from day one
  • Day off for pet adoption/arrival and bereavement
  • Electric vehicle salary sacrifice scheme for eligible colleagues
  • Cutting edge concept, category and product training well as all statutory workplace training, and management and leadership skills training
  • Opportunity to access paid-for study for industry-recognised nutrition courses, and retail or warehouse qualifications
  • Love2Shop and Kudos recognition and rewards
  • Profit sharing scheme, subject to eligibility
  • pirkx subscription giving colleagues access to shopping savings, private GP and counsellor access and wellness support, for you and your family
  • Birthday and work anniversary gifts
  • Give As You Earn tax efficient charitable giving
  • Refer a friend payment
  • Opportunity for progression if desired